Below are some of the Frequently Asked Questions about our product lines. Should you have any other queries we can be reached at 02 6045 8443 or at email@example.com. If you're calling from outside Australia, the country code is 61.
COOL DRY COVERS
How do I install my Cool Dry Cover?
Installing your Cool Dry Cover is very simple. Here is a short video demonstrating a normal installation.
Can I order my Cool Dry Cover over the phone?
If you're not comfortable ordering online, please call us on +61 2 6045 8443 and we would be happy to take your order over the phone.
Do you have Cool Dry Covers for other carts?
If you don't see your model cart on the shop page, chances are that one of the models offered will fit yours. Not sure which? Feel free to give us a call or send an email with your cart's photo along with seat and backrest dimensions and we will recommend the correct model (or we can design a custom solution for you).
There is no room to fit the ties for my backrest cover behind my basket attachment- what can I do?
Some models of golf cart have a basket attachment which sits flush to the backrest. In order to secure the Velcro strap behind your backrest this may need to be removed. This is a simple job (approx 5 minutes) which can usually be accomplished alone with basic tools (screwdriver).
What is the warranty offered with my Cool Dry Cover?
Cool Dry Covers come with a 12 month warranty and 30-day money back guarantee should you change your mind. Should you have a valid warranty claim, please send an email to firstname.lastname@example.org and include your name, date of purchase, model of cover, type of cart it is used on, the description of the problem and a relevant photo showing the defect. Upon examination, should your claim be determined valid, we will organize a replacement cover.